FAQ

Why should I clean my trash cans?

Your trash cans harbor bacteria and viruses that are harmful to you and your family. The smells generated by these organisms can reach dizzying proportions. These smells also attract insects and rodents. Cantastic eliminates these problems with our garbage bin cleaning services. If you have to leave your cans inside your garage (most Homeowners Associations), you already know how bad they can smell. HOA’s love this service and so do the homeowners. If you just use water you are not killing the bacteria you are simply giving them a bath! We kill 99.9% by using 195-degree water and biodegradable cleaners to ensure that your can has been sanitized and deodorized.

How does it work?

Our Cantastic Super Truck will come to your home after your trash has been collected. We will clean all cans designated by you for cleaning. Our garbage bin cleaning services are scheduled based on your trash pick-up day and are assigned to you in “Week 1, 2, 3 or 4.” The first Monday of the month determines “Week 1” of a month. Our contracts run for a year from your first cleaning. So if your first cleaning is in May your service period runs through April of the following year. If you live in an area that empties your recycle cans every other week, please let us know. We will have to schedule your services a bit different.

What day will you clean my cans?

For most cities, our garbage bin cleaning services will happen on your city garbage day. However, it depends on where you live. The garbage collection companies are always changing garbage pick up schedules and we have to work around their schedules. There are some areas that pick up garbage very late. Usually cans will be cleaned on garbage day, but there may be times where your cans will be cleaned early the day following your garbage day. We understand the rules HOAs have for residents to keep cans in garages, behind fences, etc. and we will do our best to coordinate cleaning schedules with you for your convenience. Also, cleaning reminders will be emailed to you.

Will you provide a one-time cleaning?

Yes we will, but we feel you are best served when signing up for regular periodic cleanings. First time cleanings usually take considerably longer than subsequent "maintenance" cleanings and we price accordingly.

If I sign up, when will you clean my cans?

We will contact you when we receive your order regarding the next service date in your neighborhood. Sign-up online or call us direct.

Do I have to sign up ALL of my trash cans?

No. You tell us which of your trash cans you want on the program.

Can I alternate or rotate cans each cleaning cycle?

No. Each container has its own identification and will be cleaned each service cycle.

What happens if I move from a Cantastic service area?

You should contact Cantastic anytime you are planning a move so that we can make proper arrangements to cancel or continue your service in another area.

How much water do you use?

If you were to clean your own can using a hose, you could easily use 15 gallons or more. On average it takes us less than 4 gallons. Did you know it is AGAINST THE LAW to clean your cans and let the water run down the storm drain? This contaminated water does serious damage to our waterways and the environment. We collect the water, carry it away in our garbage bin washing truck, and dispose of it properly. We have contracted with a local water treatment facility to maintain compliance with Water Quality Acts and Health Department requirements.

Can you remove paint, tar, or other "permanent" items that have dried inside my can?

We use up to 3000 psi pressure which is very powerful. Paint, tar and other adhesives are extremely difficult to remove and may not come off. We will do our best to remove these problem areas as best we can. Cans that have not been washed in several years may also require a few more cleanings before these problem areas are broken up and removed. Our customers have been thrilled with the results and so will you. Please remember… if you have newer cans, they are sure to look brand new after cleaning. If your cans are several years old, they will be clean but may have the "worn look" still present. Although we can’t take a can that is 20 years old and make it look brand new, it will be sanitized and deodorized to protect you and your family. We take great pride in offering this new and unique service to all our neighbors.